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Cynthia Woods Pavilion Rules and Policies

The intention of these policies is for Pavilion guests to have an enjoyable experience while attending an event at The Cynthia Woods Mitchell Pavilion. It is also extremely important for guests to understand that these policies exist for their safety and for the safety of other guests. This page explains items that are not permitted into the facility, as well as those that are permitted on a show-by-show basis.

In the interest of public safety, guests are always subject to a search upon entering the concert facility. Guests who refuse to be searched may be denied entrance to the amphitheater and refunded their ticket purchase price (excluding service charge fees). The Pavilion's search policy is generally on concert-by-concert basis and the probability that guests might be carrying prohibited items into The Pavilion. Once again, all guests may be subject to search upon entry at any of the various concerts at the Pavilion.

The Pavilion management and staff will NOT tolerate the following actions from any guest:

• Throwing any objects for obvious safety reasons.
  

• Reselling tickets at any time on the grounds of The Cynthia Woods Mitchell Pavilion is prohibited. The Pavilion is on private property and reserves the right not to allow the resale of concert tickets at any time on the property. Additionally, CWMP prohibits the resale of tickets due to the likelihood that those tickets may be counterfeit, and you will be refused entry should a counterfeit ticket be detected. You assume all risk when purchasing tickets through non-authorized ticket centers.
  
  
• No re-entry to The Cynthia Woods Mitchell Pavilion. This policy has been instituted to prevent the consumption of alcoholic beverages and illegal substances, as well as tailgating in the parking lots. Some exceptions will be made, but you must have approval from the appropriate gate supervisor.
  
  
• Tailgating is not allowed in the parking lots surrounding The Pavilion. The lots are privately owned and the owners have made the decision to not allow tailgating. Soliciting or vending of any kind is not permitted on the grounds of The Cynthia Woods Mitchell Pavilion. This includes the distribution of fliers, selling of goods, etc., on the grounds unless authorized by The Cynthia Woods Mitchell Pavilion management.
  
  
• Smoking is not allowed in the reserved seating areas (covered or uncovered). Smoking is, however, permitted on The Pavilion lawn or in the concession plazas.
  
  
• Guests who show signs of illegal substance abuse or intoxication may be refused entry.
  
  
• Standing or dancing in the aisles or on the stairways is not permitted. State of Texas Fire regulations prohibit people from congregating in areas other than those designated for seating (Places of Assembly in the State of Texas, Article 25, Section 25.107).
  
  
• Standing on the covered seating is not allowed. Because the chairs are not designed to be stood upon, it is not safe, and also causes sight problems for guests sitting behind you.

The following items are NOT permitted:

	Animals		Laser Pointers
	Aerosol Cans		Lawn Chairs
	Audio and Video Equipment		Portable Televisions
	Food		Radios
	Beverages		Strollers
	Non-Plastic Bottles or Bottles with Lids		Weapons
	Fireworks

Animals can be unpredictable and may cause harm to other guests or staff. For this reason, guests are asked to not bring animals (of any nature) to The Pavilion. The only exceptions are "service” animals, such as seeing-eye dogs.

Aerosol cans are not permitted for fire safety reasons. The contents of these cans are under pressure and contain flammable substances. Guests may bring these items in the pump spray form.

Audio and video equipment is not permitted due to copyright laws imposed by individual artists.

Food and beverages are not permitted for several reasons. Due to TABC laws, Pavilion management must prohibit guests from bringing alcoholic beverages into The Pavilion. Containers may be used as projectiles and could harm other guests. Any non-plastic bottles or bottles with lids will not be permitted. Items may be brought in for medical purposes, but please contact the appropriate gate supervisor who can have the item brought to First Aid. The only time food is allowed is at performing arts events, however, beverages still cannot be brought into the venue.

Fireworks are not permitted for safety reasons. Not only can they cause harm to the operator and other guests, they present a tremendous fire hazard.

Laser pointers are extremely distracting to a performer and other guests. They also can make a performer feel uncomfortable because some firearms use lasers as sights.

Lawn chairs differ in size and shape. A guest might bring a chair that blocks the view of other guests or that is not safe for the grade of The Pavilion's hill. Because there are so many types of chairs, it is the policy to not to allow any chairs into the facility. The Pavilion has specially-designed chairs that can be rented for $6 at contemporary events. These lawn chairs are offered for free at all performing arts events.

Portable televisions and radios are not permitted in the facility because they are a distraction to other guests and the artist.

Strollers and playpens present a safety hazard to the children in them. The strollers are not safe on The Pavilion stairs and hill. In the seating area, the strollers block aisles and violate state fire codes.

Weapons are not permitted for obvious safety reasons. This policy includes pocket knives and small chains. Some may not consider these items threatening, but they can cause harm. While it is legal, with a permit, to carry a concealed handgun in Texas, The Pavilion does not allow guns in the facility; a policy they are allowed to enforce since they are privately owned.

The following items are allowed on a show-by-show basis:

There are certain items that some performers will allow guests to have during their shows. There are also items that pose safety threats to guests depending on the type of show and the audience demographic the show attracts. Guests may call The Pavilion information line at 281-363-3300 on the day of the show to check which items are permitted for that particular show.

	Blankets		Empty Plastic Water Bottles
	Cameras		Umbrellas

Blankets have been used by guests to throw other guests into the air causing serious injury. As a result of this, The Pavilion has chosen not to permit blankets at certain shows that have a history of this behavior. Guests however may bring something the size of a regular bath towel to sit on.

Cameras are not allowed at most shows at the artist's request. However, there are times when the artist will allow guests to bring small, non-professional cameras (which are typically cameras without detachable lenses) to the show.

Empty Plastic Water Bottles without lids are allowed. The Pavilion has water fountains that can be used to fill the bottle once inside the gates.

Umbrellas can cause sight problems for guests sitting behind you. Also, certain umbrellas have been used to cause injury to other guests. The decision on whether or not to allow umbrellas is based on the past history, attendance for the show, and the forecasted weather. You may bring a rain poncho or purchase a poncho at The Pavilion merchandise tent.